GREER Laboratories Web Site Privacy Policy for ORALAIR.com

This Privacy Policy (the “Policy”) describes how we at GREER Laboratories, Inc. (“GREER”) handle information collected from users of the ORALAIR.com website (the “Site”). We want to be sure you understand our practices and how we strive to protect personal information collected by the Site. By using the Site, you agree to the terms of this Privacy Policy, so please do not use the Site if you do not agree with these terms.

We may update this Privacy Policy at any time. Any changes to the Policy will become effective upon the date of our posting of the revised Policy on the Site. If you use the Site following the effective date of the revised Policy, you will be deemed to have accepted the Policy’s updated terms.

  1. What Types of Information Do We Collect Through the Site?
  2. The information we collect through the Site includes “Personally Identifiable Information” (or “PII”), which is information that identifies you personally, such as your first and last name, postal address, email address, date of birth, and telephone number. We collect this information when you voluntarily provide it to us, such as when you enroll in the All-Points Allergy™ program or send us an e-mail containing personal information, including your e-mail address.

    The Site also automatically collects information about you that is not PII but relates to your use of the Site. Non-PII is aggregated information, demographic information and any other information that does not reveal your specific identity. Non-PII is “passively” collected from you through browser navigational tools, such as cookies, that identify you only by your IP address -- the Internet Protocol address of the computer that you use to access the Site. These types of technologies enable the Site to compile statistics about our daily number of Site visitors or specific page requests. We track usage patterns on our Web site and break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

    A cookie is a small data file that a Web site transfers to a user’s hard drive when a user visits the Web site. A cookie file can contain information such as a unique ID that the site uses to track the pages visited. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, the Site or certain areas or features of the Site. To learn more about cookies, please visit http://www.allaboutcookies.org.

    By using the Site, you are deemed to unambiguously agree to its use of any cookies that you do not disable.

  3. How Does GREER Use the Information It Collects?
    1. PII.  We may use the PII that we collect for any or all of the following purposes: 
      1. Fulfillment of Requests. We may use PII about you to fulfill your requests, such as to send you information for the All-Points Allergy program.
      2. Administrative Communications. We may use your PII to send you important information, such as changes to our terms, conditions, and policies and/or other administrative information. Because this information may be important, you may not opt out of receiving such communications.
      3. Other Communications. We may use your PII to inform you of products, programs, services and surveys that we believe may be of interest to you. You may opt out of receiving such communications, as described in Section 4 (“Choices”) below.
      4. Internal Business Purposes. We may also use PII about you for our internal business purposes, such as data and Site usage analysis, audits, developing new products, enhancing the design and functionality of the Site, improving our services, and determining the effectiveness of our promotional campaigns.
      5. Other Information. We use non-PII to help us improve the Site, such as by analyzing Site visitor trends, including usage of certain pages or functions on the Site. We may also use non-PII for other purposes, but if any such use involved combining the non-PII with any data so that it became identifiable to you or another person, we would then treat it as PII in accordance with this Policy.
  4. With Whom Does GREER Share PII Collected Through the Site?
    1. Operational Partners and Third Party Service Providers. We may share PII with unaffiliated third parties who provide us with services, such as the designer of the Site and others who assist us with technology, data analysis, or similar services. We do not share PII with unaffiliated third parties for their own marketing purposes.
    2. Acquirers or Assignees. In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of GREER or its assets, we may transfer any and all information that we collect from Site users to the acquiring party or assignee.
    3. Entities Entitled Under Law. We may disclose PII we collect about you to others as we believe to be appropriate in the following circumstances: (i) when required by applicable law, including laws outside your country of residence; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce the terms and conditions for use of the Site, including this Privacy Policy; (v) to protect and defend our rights and property; (vi) to protect the interests and safety of GREER or others; and (vii) to permit us to pursue available remedies or limit the damages that we may sustain. We have no obligation to notify you of such disclosures, except as required by applicable law.
  5. How Can You Manage PII That We Maintain?
    • Updating or Correcting PII. Consumers (patients): If you would like to correct or update PII you previously provided to us when enrolling in the All-Points Allergy program, you may submit a new enrollment form at any time. You may also unsubscribe from future communications through this Site. Healthcare professionals: To correct, remove or update PII you previously provided, please contact GREER as directed in Section 9 below (“Contacting Us”). For your protection, we may need to verify your identity before implementing your request. Please note that we are not responsible for correcting, updating or deleting any information in the databases of third parties.
  6. How Does GREER Protect and Maintain PII Collected Through the Site?
    • Security. We use reasonable organizational, technical and administrative measures to help protect against the loss, misuse and alteration of the information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100 percent secure. You should be mindful of security risks whenever you electronically transmit information you consider confidential.
    • Data Integrity and Retention. We will retain PII about you for the period necessary to fulfill the purposes outlined in this Policy or GREER’s data retention policies unless a longer retention period is required by law.
    • Other Websites. The Site may contain links to websites operated by parties not affiliated with GREER. These linked sites are not under GREER’s control and we are not responsible for the privacy practices or the contents of any such unaffiliated parties or their websites. If you provide any PII through any such third-party website, your transaction will occur on such third party’s website (not this Site) and the PII you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this Privacy Policy.
  7. Collection of PII by Others Through Our Site. We do not allow others to collect the PII of visitors to our Site by tracking the usage of either our Site or other websites. 
  8. Use of the Site by Children. This Site is not directed to children under the age of thirteen (13), and we do not knowingly collect PII from any children under age 13. If you are under age 13, please do not submit any PII to us.
  9. International Transfers of Information. By using the Site, you are deemed to understand and unambiguously consent to the collection and processing of your PII in the United States, with the awareness that the laws of the United States may not provide as much protection for PII as the laws of certain other countries or territories.
  10. Contacting Us. If you have any questions or concerns related to this Privacy Policy or the information practices of this Site, you may contact us:
    • By e-mail: info@GREERlabs.com
    • By phone: 800.378.3906 (between 8:30 am and 5:00 pm EST)
    • By mail: GREER Laboratories, Inc. PO Box 800 Lenoir, NC 28645

Please see additional Important Safety Information below and full Prescribing Information, including Boxed Warning and Medication Guide.

Important Safety Information

ORALAIR can cause severe allergic reactions that may be life-threatening. Symptoms of allergic reactions to ORALAIR include:

  • Trouble breathing
  • Throat tightness or swelling
  • Trouble swallowing or speaking
  • Dizziness or fainting
  • Rapid or weak heartbeat
  • Severe stomach cramps or pain, vomiting, or diarrhea
  • Severe flushing or itching of the skin

If any of these symptoms occur, stop taking ORALAIR and immediately seek medical care. For home administration of ORALAIR, your doctor should prescribe auto-injectable epinephrine for you to keep at home for treating a severe reaction, should one occur. Your doctor will train and instruct you on the proper use of auto-injectable epinephrine.

Do not take ORALAIR if you or your child:

  • Has severe, unstable, or uncontrolled asthma;
  • Had a severe allergic reaction in the past that included trouble breathing, dizziness or fainting, or rapid or weak heartbeat;
  • Has ever had difficulty with breathing due to swelling of the throat or upper airway after using any sublingual immunotherapy before;
  • Has ever been diagnosed with eosinophilic esophagitis; or
  • Is allergic to any of the inactive ingredients contained in ORALAIR.

Stop taking ORALAIR and contact your doctor if you or your child has any mouth surgery procedures (such as tooth removal), develops any mouth infections, ulcers or cuts in the mouth or throat, or has heartburn, difficulty swallowing, pain with swallowing, or chest pain that does not go away or worsens.

In children and adults, the most commonly reported side effects were itching of the mouth, lips, tongue or throat. These side effects, by themselves, are not dangerous or life-threatening.

You may report side effects to the FDA at 1-800-FDA-1088 or www.fda.gov/medwatch.

Talk to your doctor before using ORALAIR while pregnant or breastfeeding.

Please see full Prescribing Information, including Boxed Warning and Medication Guide, for additional important safety information.

Important Safety Information

ORALAIR can cause severe allergic reactions that may be life-threatening. Symptoms of allergic reactions to ORALAIR include:

  • Trouble breathing
  • Throat tightness or swelling
  • Trouble swallowing or speaking
  • Dizziness or fainting
  • Rapid or weak heartbeat
  • Severe stomach cramps or pain, vomiting, or diarrhea
  • Severe flushing or itching of the skin

If any of these symptoms occur, stop taking ORALAIR and immediately seek medical care. For home administration of ORALAIR, your doctor should prescribe auto-injectable epinephrine for you to keep at home for treating a severe reaction, should one occur. Your doctor will train and instruct you on the proper use of auto-injectable epinephrine.

Do not take ORALAIR if you or your child:

  • Has severe, unstable, or uncontrolled asthma;
  • Had a severe allergic reaction in the past that included trouble breathing, dizziness or fainting, or rapid or weak heartbeat;
  • Has ever had difficulty with breathing due to swelling of the throat or upper airway after using any sublingual immunotherapy before;
  • Has ever been diagnosed with eosinophilic esophagitis; or
  • Is allergic to any of the inactive ingredients contained in ORALAIR.

Stop taking ORALAIR and contact your doctor if you or your child has any mouth surgery procedures (such as tooth removal), develops any mouth infections, ulcers or cuts in the mouth or throat, or has heartburn, difficulty swallowing, pain with swallowing, or chest pain that does not go away or worsens.

In children and adults, the most commonly reported side effects were itching of the mouth, lips, tongue or throat. These side effects, by themselves, are not dangerous or life-threatening.

You may report side effects to the FDA at 1-800-FDA-1088 or www.fda.gov/medwatch.

Talk to your doctor before using ORALAIR while pregnant or breastfeeding.

Please see full Prescribing Information, including Boxed Warning and Medication Guide, for additional important safety information.